For those insomniacs out there, here are links to the Ford, GM, and Chrysler contracts with the United Auto Workers.
Below, a photo of Ford's 2007 UAW Master Contract:
Weighing in at 22 pounds and 2,215 pages, it's just the thing to put you to sleep. Unfortunately, it also has the same effect on the Detroit automakers' productivity and competitiveness.
So much for customer service
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Quoth The Raven laments its death, and sees an opportunity.
Everywhere you go, everything you do, every service you pay for—it feels
like customer se...
1 day ago
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